Hello - please email email@example.com. However, this clause is the important one:
25. Termination of Use. You agree that we may, at our sole discretion, terminate or suspend your access to all or part of the Site or Game with or without notice and for any reason including, without limitation, breach of these Terms. Any suspected fraudulent, abusive, or illegal activity may be grounds for barring your access to the Site or Game and reporting you to the proper authorities, if necessary. Upon termination and regardless of the reason(s) motivating such termination, your right to use the Site and Game will immediately cease. We shall not be liable to you or any third party for any claims for damages arising out of any termination or suspension or any other actions taken by us in connection therewith.
I know this is upsetting, and if you email firstname.lastname@example.org, perhaps something can be worked out. But even you admitted to using someone else's account which violates our rules. Email email@example.com and await a response. Please note all communications are privileged and not to be shared. However I am locking this topic. Should you comment again on the forum on this matter there will be no chance of this block being released.