Jump to content
RF4mod

Problems with payments

Recommended Posts

21 hours ago, Oakos said:

I purchased 30 days premium on the website here.  How do I tie that to my Steam account where I launch the game from?  When I log into the game it does not show me as having premium.  I bought the premium pass here and not on Steam as the Dev post on Steam says the Steam wallet is not working and to make all purchases here.  How do I tie my purchases here to my steam account?

@OakosPlease send your problem to support@rf4game.com.

Share this post


Link to post
Share on other sites

I paid for it on the Steam platform.
Transaction ID: 2833219924109498364.
Purchase box: October 11, 2018 6:04 PM
Gold Purchase: 6,00 - $10.91 USD
a total of ten dollars and ninety-one cents
Tax $1.09 USD
USD $12
I'd like to ask if I can get a refund.
I'd like to get a refund, if possible.
Please tell me how.

Share this post


Link to post
Share on other sites
14 hours ago, toto9808.ek said:

I paid for it on the Steam platform.
Transaction ID: 2833219924109498364.
Purchase box: October 11, 2018 6:04 PM
Gold Purchase: 6,00 - $10.91 USD
a total of ten dollars and ninety-one cents
Tax $1.09 USD
USD $12
I'd like to ask if I can get a refund.
I'd like to get a refund, if possible.
Please tell me how.

@toto9808.ek You will need to contact Steam support to get a refund as the payment was made through their platform.

Share this post


Link to post
Share on other sites

Third-party developers can activate refunds for items in their games.

The item you are trying to purchase will be displayed before purchasing whether the developer activated the refund.

Otherwise, Steam will not refund items purchased in games not developed in Valve.
This is the answer to the steam platform.

Share this post


Link to post
Share on other sites

Hello, I bought 30 days of premium and the payment was approved yesterday, but the premium is not in my account, can you help me?

Share this post


Link to post
Share on other sites
2 hours ago, Simpson said:

Transaction ID: 397250811

@SimpsonIf you have not sent an email to suppor@rf4game.com, please do so. If you have sent the email already, it has been forwarded to the correct part to help you resolve the issue. It can take up to 72 hours to get a response.

Share this post


Link to post
Share on other sites

Hello. I can't buy gold in game(with steam). When I click on the "Buy" button, nothing pops up. Is there any alternative way to buy it?

Share this post


Link to post
Share on other sites
2 hours ago, umaxz07 said:

Hello. I can't buy gold in game(with steam). When I click on the "Buy" button, nothing pops up. Is there any alternative way to buy it?

Hi umaxz07

Thanks for the report, we will look into this asap.

Regards

Levo

Share this post


Link to post
Share on other sites
3 hours ago, umaxz07 said:

Hello. I can't buy gold in game(with steam). When I click on the "Buy" button, nothing pops up. Is there any alternative way to buy it?

@umaxz07Please be sure that the steam overlay is enabled for Russian Fishing 4.

  1. Right click on Russian Fishing 4 in your library.
  2. Select properties
  3. Find the checkbox for the Steam Overlay.
  4. Ensure there is a checkmark in it.
  5. Restart the game and try your purchase again.

Share this post


Link to post
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now

×