Network and Connection Problems

[Elwoodiath2]

If you are unable to connect to the game or experience exceptionally high latencies or repeated disconnects during the game, please try the following steps to solve the problem:

At first please check the forum for announcements before completing the following steps. We may be performing a server maintenance, or it maybe a known problem.
If the service is not available, try again later. If you do not find any official messages, continue troubleshooting by following the steps below.

Basic troubleshooting:

1. Reset your network device.
2. Restart your PC.
3. If you use a WLAN connection, optimize your connection or use a LAN cable to exclude connection problems.
4. Stop running programs in the background to resolve potential conflicts.

 

Advanced troubleshooting:

1. An outdated operating system can cause connection losses. Update it please.
2. Problems with the network card which is responsible for your internet connection often lead to connection errors.
   Check the settings of your network adapter.
3. Disable all proxy server that could interfere with the login module.
4. Temporarily disable or uninstall all security programs, because they could identify our login window as a potential security risk by mistake.
5. An old version of the router and modem firmware, along with outdated NIC drivers, can cause problems if your network needs to handle complex game connections. The hardware manufacturer´s website  usually provides firmware and drivers for download, as well as instructions on how to install them.

 

If these do not help - go to this post https://rf4game.com/forum/index.php?/topic/4322-forum-section-rules/ and follow the directions there to request help.

 

 

Tight lines
RF4-Team